This week during our session we had 5 external clients booked in for treatments ranging from micro-current facials to ibd fingers and toes. The decision to stop offering ibd in the Heart space and instead base this service back in the commercial salon so far has proved to be the right one as we have been busier, also, we are now promoting this to our external clients instead of staff and students at college who either didn't have the time or the funds for the service. This way we are widening our potential client base and increasing our turnover. I also feel it is good for the students to see how been flexible and willing to change direction if something is not working is how business survive and prosper.
In addition, I reviewed individuals progress with regards to a SMART targets I had previously set for them; this involved them investigating work experience opportunities. I am pleased to state that 2 of our students will no longer be required to attend these work experience sessions as they have found employment in salons. The majority are actively looking and taking their CV's in to potential employers. As for the couple who haven't been inclined to seriously consider looking for work to-date this has helped them to focus on the benefits of gaining experience in industry which will increase their employability.
We experienced two difficulties during the session which I have asked the people involved to reflect upon via their blogs. The first, was due to a student not completing a thorough enough consultation. This resulted in me having to perform extractions on the clients blocked pores post facial. The client did receive a lovely Eve Taylor facial by the student, however, this has highlighted the importance of identifying the clients needs before starting their treatment. This client has since rebooked for 5 weeks time for a galvanic facial as this will provide a deeper cleanse and includes extractions.The second, involved curing ibd on a clients toes. The LED lamps are too small for the feet often resulting in the polish being knocked. A solution to this would be to use the UV lamps for toes, as a result this will increase curing time and mean longer service time.
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Ann confidently and knowledgeably provided skin and health care advise to her client |
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Katie successfully completed a summative assessment in micro-current facial |
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Rachels client was very pleased with the ibd polish on her toes |
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